Effective Date:1 June 2026

Drive Comfort is committed to delivering your order safely and on time. Please review our shipping policy below.

3.1  Order Processing

•       Orders are processed within 1–2 business days after payment confirmation.

•       Orders placed on weekends or public holidays will be processed the next business day.

•       You will receive an order confirmation email once your order is placed.

3.2  Shipping Destinations

We currently ship to all major cities and areas across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, and more.

3.3  Estimated Delivery Times

•       Karachi (local): 1–2 business days.

•       Major cities (Lahore, Islamabad, Faisalabad etc.): 2–4 business days.

•       Remote or rural areas: 4–7 business days.

Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.

3.4  Shipping Charges

•       Shipping charges are calculated at checkout based on your location and order weight.

•       Free shipping may be offered on orders above a certain amount — check the store for current promotions.

•       For bulky items such as tyres, additional shipping fees may apply.

3.5  Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can use this to track your delivery through our courier partner's platform.

3.6  Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately:

•       Email: driveecomfort@gmail.com

•       WhatsApp: +92 333 2266011

We will investigate and arrange a replacement or refund as appropriate.